Allen Software

Gibbs Software

There is another consequence. It is a distrust that deviates from what is computer work or in which produces computer training: is the crisis of the user. You must accept that the post-modern Western society is a society of the risk. Not a society that lives experiences to the limit, but a society that accepts in certain situations as something everyday and ethically acceptable risk spreads. This conception of the world is ideal for computing, where even the projects are ventures. Not only in the field of development (e.g. software) or adaptation (for example applications ERP), but in the field of business (e.g. in e-Business Intelligent). Moreover, can be even curious that the common problems of arrears, additional costs and not accepted products, customers accept this phenomenon. But not by being in a society that tolerates the risk, the computing profession should move towards roads where the fault, error and uncertainty are acceptable and even more, distinctive trait of the profession. Talk of a crisis the user in analogy to the crisis the software8 (according to Gibbs). While the latter proclaiming the problems of building software, the first alludes to problems of whom must support using the results of the projects. This crisis is who receives and uses the computer product, which should hypothetically be better than before in your home, work or everyday life after receiving a computing solution, sometimes it is not, going. Business situations like this occur when switching, for example, of a robust and proven manual process, using software with failures and a poorly maintained system. otherwise, more everyday, is the example of mobile telephony, which is true has improved communications, but has had added to the social cost decisions on any operating system version installed, make decisions on plans of telephony and internet, and important thing is that Scandinavian vision thinking of the worker should be present. But if this conception of professional work dislike someone, you can take the classical line of quality management, which points out that it is important to give priority to the requesting system. In a computer consulting this requires strong commitment to solve problems, raising the user problems professional and always taking care that its mission is to solve a problem without adding others.


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