What if? s Burns Fire in the company is a meltdown: immediately panic and more, no one knows what to do. A common app from United planet and the Heise publishing house puts an end to this mindlessness. Thanks to the iX-emergency management every employee now always knows how he has to behave in the case. Freiburg, the 19 June 2013. Emergency is not equal to emergency in companies it is useful to write a review to decide on the priorities. Because a defective printer is indeed annoying, fire or even an explosion must be edited but primarily, because they represent a danger to life and limb. With the portal software Intrexx of United planet in collaboration with iX editor of Heise publishing developed iX-emergency management ensures a reliable emergency management by be captured errors organized, prioritized and automated problem-solving processes. According to the BSI standard 100-4 employees via an easy-to-use, browser-based access report Errors in IT, facility management or risk to life and limb.
A wizard helps to collect all relevant data – such as location, size, and description of the problem – as soon as possible to restore normal business activities. With the message store, the application starts an automated ticket process and the competent employee receives all necessary information about the removal of the emergency. An overview shows the responsible editor, as well as the level of the solution and offers the security that their problem is recognised, and seen and affected colleagues. In addition to the usage as a ticket system, those responsible in the company with the iX-emergency management create an emergency manual that represents responsibilities, processes, building plans, catalogues of measures and structures in the company in a clear form also.